What do we collect?

The information that you volunteer

We gather the information you provide while you are on our website. This includes:

Contact form. By filling in the questionnaire on the “Contact” page, you give us your personal information and consent to process it, i.e., to use it, keep it and analyse it per the current law and this Privacy Policy. This includes your name (not necessarily your real name), email address and the content of the message, including the text of the message and any links.

Other information. You may decide to give us your personal data directly, for example, when you email us at the address on our website. By doing so, you are volunteering all the information you have provided.

The information that we collect automatically

When you access or browse our website, we automatically collect specific information about you. This includes the following:

Website visitor data. We start gathering a certain amount of data from the moment you enter sk-rn.com. This may include your computer’s hard disc or software data (IP address, browser, domain, timestamp and location), which enables us to personalise user access to our website.

Information collected using cookies. Another source of user data is cookies, small units of data that your browser stores on the device you have used to access our website and sends them to us whilst you are browsing our website. We use these data to improve your user experience, understand you and your needs better, and adjust the appearance of our website content accordingly. Because this information is essential, the first notification you get when you open our website is about cookies. You can adjust these settings in the Cookie Preferences section.

Location. We can also collect and process your location data. For example, we can collect the location data unique to your mobile device (via GPS or Bluetooth). In addition, we can determine your approximate location through your IP address. 

Why and how do we process your data?

Personal data is processed electronically and may include the following operations: collecting, organising, using, analysing, detecting, sharing, storing and erasing.

We process your data:

• To build, maintain and improve our website

• To improve your user experience whilst browsing our website

• To analyse our user trends daily to be able to meet the challenges

How long do we keep your data?

We keep your personal data as long as we need it for (any of) the above purposes. We can keep your IP address for up to one year (after one year, our hosting account erases log data containing IP addresses).

If you have given us your consent to process your personal data and we have no other legal basis to do so, we will keep your personal data until you withdraw your consent.

With whom do we share your personal data?

Your personal data will not be made available to third parties without your explicit consent, nor will it be exchanged with any persons outside our website preparation, editing and technical maintenance system. Your personal data are protected from any misuse, destruction, loss, unauthorised modification, or access, both when we are processing them ourselves or when they are processed by third persons with whom we have signed service contracts and their sub-contractors.

Contacting us. When you contact us via the “Contact ” form on our website or email us directly, the content of your message is accessible only to the staff responsible for communicating with you. The content of your message is not shared, sold or gifted to anyone who is not our employee. The exceptions are the persons who are not our staff but can access your data because they are:

• The representatives of government bodies. We will share your data with the representatives of government bodies if there is a legal basis or an official request to do so. Should we get such a request, you, as the data subject, will be informed about it as soon as possible unless otherwise prescribed by law.

In addition, your data may be used to initiate or conduct appropriate legal action should your activity on our website and/or in connection with our website be deemed to constitute a breach of this Privacy Policy, the rules concerning using our website, other rules and procedures and/or laws or regulations of the Republic of Serbia.

When compiling various reports on the trends on our website, your data may be incorporated into the group presentations of individual trends, but in a manner that makes it impossible to identify you as a user.

On what basis do we process your data?

Your consent to personal data processing is our legal basis for processing your data. You can withdraw your consent at any time, but this will not affect the lawfulness of processing based on consent before its withdrawal. Should you withdraw your consent, the processing of your personal data will stop as soon as it’s reasonably possible, except where there is another legal basis for its processing.

What are your rights when it comes to processing your personal data?

When it comes to your personal data, in accordance with law, you have the right to request the information on your personal data processing at any given moment, to access your personal data, to request their copy, correction, amendment or deletion, to limit their processing or to object to their processing (where the processing is done based on legitimate interest or for direct marketing purposes), to terminate the processing of the data, (if applicable) to receive or transmit the data in a structured, commonly used and machine-readable format, and the right to be exempt from a decision made exclusively based on automatic processing.

If your consent is the legal basis for processing your personal data, you have the right to withdraw it. However, this will not affect the lawfulness of processing based on consent before its withdrawal. After you have withdrawn your consent, the processing of your personal data is prohibited unless there is another legal ground for it to continue.

In the event of any unlawful processing of your personal data, you have the right to legal protection, including the right to lodge a complaint with the Commissioner for the Information of Public Importance and Personal Data Protection, and the right to protect your rights before a court of law.